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Payments made by 9 P.M. EST will be posted to your account the next business day. Payments made after 9 P.M. EST will be posted to your account in two business days. If you have been disconnected, please contact our office at 865.458.2091 during regular business hours to restore services. If you are an existing customer and are needing to modify or delete your current auto-draft account information, please contact our office for instructions.